My Premium Essay is a well-known company for providing high-quality essay writing services to students. We understand very well nobody likes to be robbed, and make sure to provide quality writing services. This makes us stand out from other online websites. Our main objective is to grow with our customers by building long term relationships with them. This will only happen when our clients are happy with our services. That’s the reason our main focus is on customer satisfaction, and our refund policy reflects it.
We strictly follow the deadlines and writing standards. If by chance, your essay's quality does not meet the standard, you can contact our well-trained customer-friendly team and request revisions. Still, if you are not satisfied, we have the most favorable refund policy for you.
If you cancel your order, before we assign it to any writer, then the refund will be 100%.
We provide unlimited free revisions for 14 days after completing the order. Our writers are highly qualified, you will never have any need for revision, but still, if you want, you can avail free revisions.
We provide unlimited free revisions until the customer is 100% satisfied, but after the revised work is sent to the customer, no refund will be provided. The time for free revisions is 14 days after the submission of the work. Suppose after receiving the revised work, the customer is not satisfied with the work. In that case, the quality assurance department will review the case, and the full or partial amount will be credited back. The credited back amount can be used for future orders with us.
You would get a 100% refund if you paid twice for one order or two identical orders. You can also reserve it for your next order.
If we do not find a qualified writer to help you with your essay, we will notify you instantly (not when the deadline has already passed) and return your money (full amount).
Money-Back Guarantee Explanation
If we do not find a qualified writer to help you with your essay, we will notify you instantly (not when the deadline has already passed) and request you some more time for the order. If you don't allow us more time or if we fail to deliver your work within the new deadline, we will refund the 100% amount.
Other than the above-mentioned points, the services/products are non-refundable. In any other case, the funds deposited by the customer shall be added to the client’s account balance on the website. Account balance on the website is non-refundable. In certain cases, the Company may provide a refund to the client’s bank/PayPal account at its own discretion. In all cases, 2 to 7 days must be provided for a refund request.
